Terms of Service

Effective Date: July 7, 2026

Welcome to Novexa. By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

1. Eligibility

By using our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

2. Products & Services

We strive to ensure that all product descriptions, images, and prices are accurate. However, we do not guarantee that all information is error-free. We reserve the right to correct any errors, update product information, or discontinue products without prior notice.

3. Orders

All orders are subject to acceptance and availability.

We reserve the right to cancel or refuse any order for reasons including, but not limited to:

• Suspected fraud or unauthorized transactions.
• Incorrect pricing or product information.
• Product unavailability.
• Violation of these Terms of Service.

If an order is cancelled after payment has been received, the applicable refund will be processed.

4. Pricing & Payments

All prices displayed on our website are in AED (United Arab Emirates Dirham) unless otherwise stated.

We accept secure payment methods available at checkout. Payment information is processed through trusted payment providers.

5. Shipping

Orders are processed and shipped according to our Shipping Policy. Delivery times are estimates and may vary due to courier services, public holidays, weather conditions, or other circumstances beyond our control.

6. Returns & Refunds

Returns and refunds are handled in accordance with our Refund Policy. Please review that policy before making a purchase.

7. User Responsibilities

By using this website, you agree not to:

• Use the website for any unlawful purpose.
• Attempt to interfere with the security or functionality of the website.
• Upload harmful software, viruses, or malicious code.
• Copy, distribute, or misuse website content without permission.

8. Intellectual Property

All content on this website, including logos, images, graphics, text, product descriptions, and website design, is the property of Novexa and is protected by applicable intellectual property laws.

9. Limitation of Liability

To the fullest extent permitted by law, Novexa shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or the purchase of products through our store.